Frequently Asked Questions

3389 Remote Desktop Tool is a professional remote desktop connection software that uses the standard RDP (Remote Desktop Protocol) port 3389 to establish secure remote connections to Windows computers.

It provides an intuitive interface for users to easily connect to remote computers without needing complex command-line configurations.

Yes, 3389 Remote Desktop Tool is completely free to use. There are no hidden charges or subscription fees.

We believe in providing accessible remote desktop solutions for everyone, from individual users to enterprise environments.

Our tool supports all major Windows versions:

• Windows 11 (All editions)
• Windows 10 (All editions)
• Windows 8.1 (All editions)
• Windows 7 SP1 (All editions)
• Windows Server 2019/2022

Note: The remote computer must have Remote Desktop enabled and the appropriate user permissions configured.

To enable Remote Desktop on Windows:

1. Go to Settings > System > Remote Desktop
2. Toggle "Enable Remote Desktop"
3. Configure user permissions if needed
4. Note your computer's IP address or computer name

Alternatively, you can access it through: System Properties > Remote tab.

The primary port required is:

• Port 3389 - Standard RDP protocol port

For Network Level Authentication (NLA), additional authentication protocols may be used, but they typically use standard Windows authentication ports.

Firewall Configuration: Ensure port 3389 is open on both the client and server firewalls.

If you experience connection issues, try these steps:

1. Check Network Connectivity: Ping the remote computer
2. Verify Port 3389: Use telnet [IP] 3389 to test
3. Firewall Settings: Ensure port 3389 is open
4. Remote Desktop Service: Verify it's running on the remote computer
5. User Permissions: Ensure your account has remote access rights
6. Network Profile: Check if Windows Firewall is blocking on Private/Public networks

Yes, RDP connections are secure when properly configured:

• Encryption: RDP uses TLS/SSL encryption by default
• Network Level Authentication (NLA): Authenticates before establishing full connection
• Certificate Validation: Verifies server identity

For enhanced security, consider using VPN connections for internet-based remote access.

Security best practices for RDP:

• Strong Passwords: Use complex passwords for all user accounts
• Change Default Port: Consider changing from port 3389
• VPN Usage: Use VPN for internet connections
• Limit Users: Only allow necessary users remote access
• Account Lockout: Implement account lockout policies
• Two-Factor Authentication: When possible, enable 2FA